Returns & Exchanges

All items may be returned within 14 days of the day you received them unless otherwise noted in the listing. The items must be returned to us in original condition, without being worn or damaged.  Beginning November 15th, 2017 all purchased items that are returned will be issued store credit only.    

All sales final on ALL sale/clearance items.

You are responsible for all return shipping costs unless the item arrived to you damaged, defective, or was the wrong item.

All returns must be accompanied by a Return Authorization Number (RA #). Please email us at support@oliviaandjane.com to receive this number before returning. Any returns that reach us without this number will not be accepted.

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